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Join Date: Jan 2010
Location: Cumbria
Posts: 4
Corrupt files
25-01-2010, 12:47 PM
  #1  

Hi

It appears that my original files are possibly corrupt as they are not updating the ct600. What is the procedure for re-downloading the files in order to rectify the problem


Thanks

Austin
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DIY Accounting Moderator
 
Join Date: May 2009
Location: Leeds
Posts: 56
Re: Corrupt files
25-01-2010, 11:10 PM
  #2  

Your original confirmation email should still work for you, if not please email terrycartwright@hotmail.com using the email account you used for the purchase and ideally the date of purchase.

This will allow us to track your purchase on our system and a new copy can be sent out.

Thanks,

Antony.
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