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Feedback anyone? -
18-05-2007, 02:39 PM
Hello all,
I wanted to get some feedback on our new feedback service!
FeeFo is an independent forum where e-commerce customers can leave feedback on the level of service that they receive, sort of 'a la e-bay'. We aim to bridge the trust gap between online retailers and buyers.
I know that the concept of user reviews has been around since the beginning of time, but they usually can't be verified as being independent, and are for the most part based on product rather than service. We are more service oriented (i.e. I can get a review of this product anywhere on the web, but how do I know you will deliver it on time).
We are just starting to get some high profile retailers on board, and I would really like some feedback from the users of this site - what's the best way to address this space? how could we improve our product offering?
Lastly, we are starting to look for strategic partners among other vendors / agencies - if anyone is interested, please drop me a line.
Thanks for your interest, comments and advice!
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