More than one in ten businesses admit that they would still pay late even though their own bills were paid promptly, according to research.
The survey, carried out by the Better Payment Practice Group (BPPG), revealed that while the vast majority of the 615 respondents were punctual, a large number of companies still believe it is acceptable to delay payments.
These figures maintain a disturbing trend that is hitting business productivity as well as breeding mistrust throughout the business community.
A similar poll conducted in 2003 revealed that 10 per cent of businesses admitted that being paid on time would not make them extend the same courtesy.
Stephen Lewis, member of the BPPG, said, “Our survey should act as a reminder that it pays to undertake some research into new customers before issuing credit. Deliberate late payment is never acceptable and firms should do all they can to safeguard their own cash flow.
With this in mind the BPPG is recommending that businesses incorporate credit-vetting procedures into their credit management practices. Such measures, it is believed, limit the chances of late payment by monitoring new customers during the early stages of the business relationship.
Ways in which customers can be monitored include
- Checking status reports from credit agencies
- Referring to company accounts, which can be found at Companies House.
- Arranging a friendly, informal visit to the customer
- Checking for any registration of County Court Judgements.
“Prior knowledge of a customer’s credit record can highlight the need for preventative measures, such as asking for payment in advance, to reduce exposure to late payment risk”, said Lewis.