Further Feedback Required

[Tutor Me]

Hi,

Our site has been up and running around 8 months and whilst things have improved thanks to feedback from this site and the associated changes made our traffic is still not as good as we would like. I would welcome further feedback from members of this forum on what further improvements could be made and how we could improve our profile.

Thanks

[M1ck]

I don't know about the technical stuff, but from a lay person's point of view looks fine and easy to use.

Mick

[Tutor Me]

Thanks M1ck!

Anyone else?????

[proson]

do you have a URL?

[fisicx]

Welcome back,

The client form is much simpler (good) but it only works if cookies are enabled (bad). I still get this responce that you will email me. If I were a potential client I'd want to see the options right now. All your tutors have an online profile so why not use the DB to find a match and display the results.

Still have a problem selecting more than one subject. Most on my clients want maths and english or maths and science (I get 2-3 requests daily asking for this).

The biggest stumbling block for me is payment. Why do I have to wait for you to process the client's fees before you pay me? The whole point of tutoring is to earn a bit of ready cash but I have to wait a whole month before I get my money from you.

Left navigation has way too many links. The only ones you need are: find a tutor and become a tutor. Put these at the top of the page and make booking automatic - provide a link from the email to a filled in form. On the booking form the calender doesn't work nor is there a means to choose 'weekly'. What happens if a lesson is cancelled or the day is changed?

Site looks pretty good though, I still won't sign up because of your business model and if I were a potential client I'd much prefer not to use google checkout and pay the tutor instead.

PS: I could sign up as a tutor because I'm not at university - I'm already qualified so I don't meet your criteria!

[Tutor Me]

Originally Posted by fisicx

Welcome back,

The client form is much simpler (good) but it only works if cookies are enabled (bad). I still get this responce that you will email me. If I were a potential client I'd want to see the options right now. All your tutors have an online profile so why not use the DB to find a match and display the results.

Still have a problem selecting more than one subject. Most on my clients want maths and english or maths and science (I get 2-3 requests daily asking for this).

The biggest stumbling block for me is payment. Why do I have to wait for you to process the client's fees before you pay me? The whole point of tutoring is to earn a bit of ready cash but I have to wait a whole month before I get my money from you.

Left navigation has way too many links. The only ones you need are: find a tutor and become a tutor. Put these at the top of the page and make booking automatic - provide a link from the email to a filled in form. On the booking form the calender doesn't work nor is there a means to choose 'weekly'. What happens if a lesson is cancelled or the day is changed?

Site looks pretty good though, I still won't sign up because of your business model and if I were a potential client I'd much prefer not to use google checkout and pay the tutor instead.

PS: I could sign up as a tutor because I'm not at university - I'm already qualified so I don't meet your criteria!

Thanks for the feedback - as always. Your more than welcome to sign up, we're not exclusively for student teachers - we have lots of fully qualified people too (I relaize you wont as we've discussed your issues with our model previously and we agreed to disagree). I'll pass your comments re: parts of the form not working to our web designer as we haven't had any other feedback of this nature so will need to get him to look into it.

Cheers

Nick