Titan Telecom: please review

[MJD]

Hi,

I'm looking for some feedback regarding a site recently launched.

General - Is this site completed or under construction?

The site has just been released completed, but this is very much phase 1. There will be lots of updates and additions to the site to all customers to login and view bills, and new customers to sign up online.

If completed - How long has the site been up?

About a month.

Optimisation - Do you have incoming links?

Not currently.


Do you want your code reviewed for errors or improvements?

Sure, any suggestions and feedback would be helpful.

Marketing - Who is your target audience?

Small business customer who want to receive a high quality telephone service at the cheapest cost. We are not targeting home users.

Why is your site different from sites selling/offering similar info/goods/services? Why will someone want to do business you?

We are business to business only, that means we focus on offering a service fit for people running companies on a day to day basis. We have a UK based call centre for customer services and very attractive call plans. We won't be beaten.


How important is usability? What is the purpose of the site? (inform, sell, online community, support B&M business, contact info only, etc)

Very important. This site is initially an information site to use as a sales tool, however long term I will be introducing an online sign up facility to allow visitors to sign their business up to Titan Telecom.


Design - Do you want design suggestions?

Sure. But be kind!

Many thanks in advance.

[MJD]

Sorry, the website is www.titantelecom.uk.com

[fisicx]

I've been looking at your site for a few days now like what I see. The copy is clear and easy to absorb and the navigation fairly simple.

What it doesn't have is any real impact. The message that I can save money on my phone calls needs to be the main focus of the page. By that I mean it needs to stand out from everything else on the page.

You also need to ensure all the links to your main pages are contained in your primary navigation.

The links at the bottom of the page are for pdf files, tell people this is going to happen as nobody likes to be surprised.

If I increase the font size the page structure collapses. The problem lies with your CSS as you use fixed heights for your boxes, try changing this to 'em' heights so that they scale with the font changes.

Apart from that there doesn't seem to be much wrong with the site.

[Arleigh]

Its design looks good but still looking professional because of its simplicity and nice color scheme... And I like the design of the image on the right side. I really find it eye-catchy at first impression....

[MJD]

Thank you both for your feedback. I hope you like the product as much as the website. We are currently developing an online sign up ability as well as further customer functions allowing our customers to manage their account online.